How to Protect Your Account

At TradingView, we work hard to protect your account. It’s important to remember, however, that we can only do so much and the most important steps to security have to be taken by the user. Here are a few tips you can do right now to make your TradingView account as secure as possible:

  • Do not use one password for all sites and applications. If you do this, a breach of security on one site could mean a breach for all of the sites and applications you use. It gives hackers access to various accounts of yours, and this is easily avoidable. There’s no need to scramble to remember all of your passwords either. You can use password managers via your web browser, operating systems, and/or a special application or service.
  • Use strong passwords. Your password should be difficult to guess, for both potential hackers and other computers. We recommend using a randomly generated password with a length of 12 characters and more. If you use a password manager, this can be very simple. When thinking of a new password, please remember that length is more important than special characters (i.e. @,#,!,/,<,?,%). For more information, please refer to crafty comic below:
    Image by Randall Munroe
  • Check for breaches. Check if your account has been breached and/or leaked by any commonly used websites or services. You can use either Predictive Phishing Protection in Google Chrome or try Firefox Monitor or haveibeenpwned.com. Change your password immediately as soon as you know your account/email and/or password have been breached.
  • Avoid using third-party services. Never enter your TradingView account login credentials for authentication on any third-party website services and/or apps.
  • Check the URL. Always check the address bar for the URL of the Web page. Our web site is hosted only on tradingview.com and subdomains like uk.tradingview.com. If this is not the website URL that is displayed, exit immediately and check to make sure your information is protected.
  • Use our app. Use our official TradingView app to avoid any breaches of data. Our mobile app is available on Google Play for Android and App Store for iOS.
  • Opt for reliability. Use reliable anti-malware solutions (also known as anti-virus software) in order to protect your data.
  • Don’t fall for scams. If your TradingView account data has been breached by hackers, do not pay scammers, even if you are being monetarily extorted for its safe return. If this has happened to you, please report the incident as soon as possible to security+hacked@tradingview.com and we help you. Note that we will need confirmation of your account. Write us from the email you used during your TradingView registration. We may request additional information to make sure that the account in question is indeed your own.
  • We hope this guide helps you secure your account and we hope you take each piece of advice seriously. Your security is important to us. If you know someone who may also benefit from reading this, please consider sending it to them if you think it will help.

Thanks for reading,

The TradingView Security Team

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